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Your terms and conditions of use

About Us:

This web site is owned and operated by Gwdihw, we are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Gwdihw
Unit 10a
Parc Caer Seion
Conwy
LL32 8FA
United Kingdom

Phone: 01492 593062
Phone: 08708 508862
Fax: 01492 585322
Email: sales@gwdihwbalm.co.uk

Making a purchase:
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from outside of the UK, simply place your order and your card company will convert the transaction to your local currency.

We accept a wide range of cards via PayPal. If you do not wish to pay online, you can phone our office on 01492 593062 or 08708 508862 to place your order.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.

In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Privacy Policy:
We do not disclose buyers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the "Remember Me" Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to "Tools | Internet Options | Privacy" (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
d. Provide you with offers


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